Website Maintenance Service

Task Time Tracking
Tasks are to be billed in 4 hour increments and that all time is tracked by the REI Conversion team. Tasks are to be completed by the REI Conversion at their discretion.
Access Terms
I will need to share access to my accounts otherwise the REI Conversion will be given access under the email hello@reiconversion.com
Backup Terms
I have already backed up my site before submitting this task request. If I have not backed it up, I understand that I am at risk of losing my site's data.
Task Completion Terms
There is no guarantee that the REI Conversion team can complete all the tasks successfully - but of course we will try to let you know this before we start.
Task Hours Terms
That if not all tasks above are completed within the 4 hours, you will be need to purchase another set of 4 hours Website Task service. Any remaining time, can be banked for future requests.
Task Turnaround Time
That submitted tasks will take a minimum of 14 days to complete. But can and typically take more time than that. All tasks can vary in time, but delays can happen. The REI Conversion team can communicate with me for updates via email.
Expiry and Refund Terms
Purchase of any website task service hours will expire in 365 days from day of purchase and is non-refundable.